Privacy Policy

Flora Chemist & Druggist

Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India and the state of Goa, from where the merchant operates. Any legal disputes are subject to the exclusive jurisdiction of the competent courts in Panaji.

Customer / User Information Collection

We collect personally identifiable information when you register, including your name, gender, email address, mobile number, billing/shipping address, and mandatory medical prescriptions for relevant orders.

Use of Information

Your data is used strictly to fulfill and deliver orders, process secure payments, communicate delivery updates, send relevant promotional offers, and maintain account security.

Third-Party Disclosure

We do not sell, trade, or share your personal health or identity information with outside parties. Data is shared exclusively with verified third-party partners (such as delivery couriers and integrated payment gateways) solely to complete your transactions.

Information Protection

All personal and transactional data is secured using 256-bit Secure Sockets Layer (SSL) encryption technology during internet transmission to prevent unauthorized access.

Rights of Users

Users have the right to access, review, correct, or update their profile information at any time by logging into their account. You may also request account deactivation by contacting customer support.

Cookies Policy

Our web app uses cookies to enhance user experience, remember items in your shopping cart, and analyze platform traffic. You can choose to disable cookies through your browser settings, though some app features may not function properly as a result.

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Select Address Type

Which address would you like to add or update?

Choose Home, Office, or Other. If that type is already saved, we'll open it for editing.

Upload Prescription

No prescription uploaded

Upload to see preview here

View Sample Prescription below

Dr. Sample Clinic

Patient: Sample Name

Date: 01/06/2026

1. Tab Medicine A - 1-0-1

2. Syrup Medicine B - 5ml BD

Doctors name and clinic detailDatePatient detailMedicine detail

Make sure the prescription you upload contains the following elements:

  • Don't crop out any part of the image
  • Avoid blurred image
  • Include details of doctor and patient + clinic visit date
  • Medicines will be dispensed as per prescription
  • Supported files type: jpeg , jpg , png , pdf
  • Maximum allowed file size: 5MB